Shipping & Delivery

We ship worldwide. All international orders are handled through Shiprocket X, which works with DHL, FedEx, and Aramex.

Shipping times

• USA, Canada: 7–12 business days from dispatch
• UK, Europe: 6–10 business days
• Australia, NZ: 8–12 business days
• Singapore, UAE, Middle East: 5–8 business days

Dispatch time

In-stock items dispatch within 2–3 business days of order. Made-to-order pieces ship in 5–7 business days; you'll see this noted on the product page.

Customs and duties

For international orders, customs duties may apply at delivery and are the responsibility of the recipient. Duties vary by country and product value — typically 5–15% of the declared value.

Free shipping

on all Orders we ship free worldwide.

Insurance and tracking

Every shipment includes tracking and basic insurance. For high-value pieces ($500+), we add additional insurance at no charge.

Lost or damaged shipments

If your idol arrives damaged, photograph it immediately upon opening and email hello@murtikart.com within 48 hours. We replace damaged pieces or refund in full.