Terms and Conditions

Welcome to Murtikart.com. By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. General

• Murtikart.com is an online store offering brass idols, statues, and handcrafted decor items.
• By using our website, you agree to comply with these terms and all applicable laws.
• We may update these terms from time to time. Any changes will be posted on this page.

2. Products and Descriptions

• We make every effort to display accurate product details, images, and pricing.
• Slight variations may occur since many of our products are handcrafted.
• Product availability is subject to change without prior notice.

3. Orders and Payments

• Placing an order on our website constitutes an offer to purchase.
• We reserve the right to accept or reject any order due to stock unavailability, payment issues, or other reasons.
• Payments must be made through the methods listed on our Payment Methods page.

4. Shipping and Delivery

• Shipping timelines and charges are mentioned on our Shipping & Delivery Policy page.
• Delivery delays may occur due to factors beyond our control such as courier delays, weather, or unforeseen events.

5. Returns and Refunds

• Returns and refunds are subject to our Refund & Returns Policy.
• Customers must follow the stated process to initiate a return or refund.

6. Use of Website

• You agree not to misuse this website by attempting unauthorized access, distributing harmful software, or violating applicable laws.
• Content on Murtikart.com (including text, images, and logos) is for personal use only and may not be copied or reproduced without permission.

7. Limitation of Liability

• Murtikart.com is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
• Our liability is limited to the value of the product purchased.

8. Privacy

• Your use of our website is also governed by our Privacy Policy, which explains how we handle customer data.

9. Governing Law

• These terms are governed by the laws of India.
• Any disputes will be subject to the jurisdiction of courts in Moradabad, Uttar Pradesh.

Contact Us

If you have questions about these Terms & Conditions, please contact us:

Address: Near Peepal Wala Mandir, Durgesh Nagar, Double Phatak, Rehmat Nagar, Moradabad, Uttar Pradesh – 244001, India
Phone: +91 86511 44783
Email: support@murtikart.com