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At Murtikart.com, we aim to provide a smooth and reliable shopping experience. This Shipping & Delivery Policy explains how we handle order processing, delivery timelines, and related details.
Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- Once your order is processed, you will receive a confirmation email or SMS with tracking details.
Shipping Methods
- We use trusted courier partners such as Delhivery, DTDC, and other reliable logistics providers.
- All shipments are trackable, and customers can use the provided tracking link to follow their delivery status.
Delivery Timelines
- Standard delivery within India usually takes 5–7 business days after dispatch.
- Delivery times may vary depending on the destination and courier availability.
- In rare cases, delays may occur due to weather conditions, courier issues, or remote delivery locations.
Shipping Charges
- Shipping charges, if applicable, are displayed at checkout before you confirm your order.
- Free shipping may be available on certain orders or promotional offers, which will be clearly mentioned on the product or checkout page.
Service Areas
- We currently ship to addresses within India only.
- International shipping is not available at this time.
Failed Delivery
- If a delivery attempt is unsuccessful due to an incorrect address, unavailability, or refusal to accept, the courier may reattempt delivery.
- In case the order is returned to us, we will contact you to arrange reshipping (additional charges may apply).
Contact Us
If you have any questions about shipping or delivery, please contact us:
Address: Near Peepal Wala Mandir, Durgesh Nagar, Double Phatak, Rehmat Nagar, Moradabad, Uttar Pradesh – 244001, India
Phone: +91 86511 44783
Email: support@murtikart.com